Phone Answer Service

Debt Collecting – Chase Debts

admin — Mon, 28 Nov 2011 15:10:43 +0000

Debt Collecting is one of the latest services Phone Answer Service is providing our clients. Your company may have several outstanding debts, but you don’t want to chase clients for payment, because it could effect your relationship with them, and your ability to secure further contracts, however by outsourcing debt collection calls to us, we can chase debts for you.

By outsourcing debt collecting calls to us, you avoid any potential problems with customers, since they will feel more comfortable dealing with a third party rather than directly with you. It allows clients to pay outstanding debts whilst remaining in their comfort zone.

Our experienced and professional telephonists will chase debts on your behalf, calling in your company name if you wish, and remind clients of the outstanding debt and offer to take payment over the phone or provide instructions for the client to send payment by BACS or cheque – whichever you prefer.

Success rates are high, with as much as 40% of bad debts being recovered the same day that we call. The service pays for itself.

If you would like to find out how we can do your debt collecting for you call us on 01332 898879 now.

Telephone Research

admin — Sat, 05 Nov 2011 13:12:10 +0000

Telephone research is an effective way to find out what your customers really think about your service and can be an excellent way to rekindle relationships that have lapsed.

By using telephone research you can get back in contact with past customers, remind them of your service, and find out the reasons why they have not been back since.

Simply by getting back in touch with your previous customers you will often find that they become repeat customers simply because you have demonstrated to them that you still value their opinions.

For more information on how we can help by providing a telephone research service call us on 01332 898879 today.

Looking for an Answering Phone Service?

admin — Fri, 04 Nov 2011 09:26:45 +0000

We offer an answering phone service with a difference. Instead of a machine to take your calls we answer your calls in your name with a live person, based in the UK.

All our staff at our virtual call centre are friendly and professional and get to know your business and your regular callers so that our answering phone service becomes a natural extension of your business.

They can take messages, patch calls through, and even book appointments for you, and reschedule appointments intelligently using your online calendar.

Divert your landline phones on no answer or busy, and divert your mobile too incase you are on another call and can’t answer, or you are outside of a mobile phone service area. On most mobile networks it is free to divert your mobile calls to our virtual call centre service.

To find out more about how our answering phone service can help you to become more productive call 01332 898879 for a live demo now or fill out the contact form to the right of this page and we will call you back.

Never miss another important call again thanks to our friendly and professional UK based answering phone service.